01Records & Retrieval
1. Can you pull the full repair history plus Form 1 for any serial number in under 5 minutes?
2. If two people updated the same record, would you know who changed what and when?
3. Do all your records live in one place, not split across folders, email, and filing cabinets?
4. If your main records person was off sick during an NAA visit, could someone else find everything?